Quote from: nexy_jin on May 11, 2018, 07:34:54 AM

Important

There has been a problem with our company account 'nexybit'. We will currently use this new account 'nexy_jin' for the time being. This has occured due to the naivety of our team member in responding to a similar PM on a personal device. We apologize for the inconvenience this has caused. Confirming information and payment will be business as usual. Once again, we ask you not to respond to any messages from the account 'nexybit' till further notice. Thank you.

This is quite bad for the image of your company. Things like this should not happen.
How are you expecting people to trust your company, as your staff clearly is not technically very advanced if such things happen? Also can you actually prove to be nexybit, instead of an impersonator?

At least OPSEC like this is an huge red flag, and seems to be very irresponsible coming from a company which is supposed to take care of the customers money...

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