Quote from: FortuneJack on February 19, 2018, 01:02:18 PM

Quote from: oHnK on February 19, 2018, 06:49:14 AM

Hi David, I thought I let you know this

https://bitcointalk.org/index.php?topic=2975845.0

Not sure if it is legit or not but you should take a look

Thanks oHnK,

I have seen topic and already solved an issue will quote my response in that thread here as well because the issue is becoming serious.

Quote from: FortuneJack on February 19, 2018, 12:58:48 PM

Hi Dear Player,

I am here to give you updates on your case. As already checked with our fraud control department, you have been accepted for a withdrawal and have funds reached your account. Your request has been checked and this is standard procedure in every online casino ever existed on this planet or digital reality. Because of the weekend, this took a little more time than usual, which is 2 days.

FortuneJack has been a victim of serious attacks on digital reputation recently, we have had several cases against us that by industry standards make absolutely no sense and are creating buzz during weekends when most of the managerial staff has day-offs and fast reactions are harder than usual. All of those cases were started by users just registered on BTC TALK, fortunejack has been one of the oldest members of this community and our signature campaign I think is actually longest running one here. We are seriously concerned about this issues and are working on policy or guideline to somehow deal with issues in-house firstly. I want to ask old BTC talkers and also administration to make some steps as well, maybe reviewing this kind of topics before going public is an idea as well. This damages our digital reputation, SEO and smells really fishy sometimes.

Cheers.

After being on the receiving end of delayed withdrawal I think I can add some insight. Most staff should be active during your busiest time. The weekend? Withdrawals should be processed 90%+ less than 3 hours 99%+ less than 24 hours. If you have been around 5 years you should have a process that is optimal for security and keeping the high valued customers playing. I only read about the 99 LTC guy but I'm sure there are others that won't be coming back. good luck.

dude0001

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