Quote from: btc-e.com on December 19, 2013, 08:43:00 AM

Quote from: JK787 on December 18, 2013, 08:47:04 PM

Hi btc-e,

Could you look at my ticket: ZKS-442-14968

I want to withdraw some money and coins, however I am getting the "money hold" message. I have included a copy of my ID and address document in my e-mail, but I have not got a reply yet.

No need to send email, you were asked to attach in the ticket.

Thank you for the fast reply. I had a question first about the "money hold" message and that's why I have not included the documents in the old ticket yet. Now I have attached the documents in a new ticket, because I don't know how to attach the documents in the old ticket.

JK787

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