Quote from: grumpy619 on January 13, 2014, 06:22:33 PM

@ BTmine your communication has not been bad but do everyone here a favor and be honest.

1. Change your in stock to built to order. (This is just a lie you never had 500 units ready to ship) Wold you buy ASIC chips from people that lied to you.

2. Change your shipping dates to 1.5 weeks. (Telling everyone that it will ship today means nothing) Once again will you buy from people that lie and deliver late?

3. Be honest with your shipping dates if there is a delay tell us why. (Your excuses are getting old and I no longer believe them. Americans are use to getting things the day they were told it would ship. Specially something that cost $2000)

4. Set up a way to get our refund. (I am real close at wanting to get my money back not that I don't believe in your product but because I can use that money towards someone who will not lie about their services. You are not the only one in this game.https://bitcointalk.org/index.php?topic=409701.0

5. If I do not hear anything productive from you guys I will demand my money back and will purchase from your competitor. I have said before that $2000 is a lot of money to me.

Saying we are doing our best and sorry for the delay does not inform me where my product is. You people have mad over $100,000 in orders in one week I am pretty sure that I am not the only one that feels this way. If I do not get any information with in the next 24 hours I will demand a chargeback.

I run a small business and I to sell products on this forum. People only order items that cost $15 from me and I feel that I have the responsibility to let them know about their orders.

If you do not change I am 100% sure that you will be loosing money very quickly. Trust is the only thing running this forum. Good luck with future sales

I do not recommend buying this product until they get their story straight.

1 we made mistake at first , honestly we don't have 500 units in stock , but at the beginning , we evaluate the situation we can produce 100 units a day , so we said we have them in stock, but after that , we encountered some problem.

the first is we don't have enough people to do this work .
the second is we have no experience before , so we have no idea which components we should prepare more so it lead the third problem
when we are producing we don't have enough materials to do this .

2 we can't change shipping dates to 1.5 week , we actually have delay , but until now we didn't delay more than 7 days , I don't wanna cheat anybody , if I really want to cheat you or just want your money why don't I just leave , just walk away , we already have bitcoin , maybe eventually we can't get the money from paypal , we can also get a lot of bitcoin , and why don't you think in another way , if I want to cheat you , I can say only accept bitcoin , in that way, you can't find me , and I can just disappear , but we use paypal. and if I really want to cheat all of you , why do I write this

3 I am telling you the truth, we indeed have delay , I have mentioned to some people who gave us email, two days ago we can send almost 100 machines, but before delivery, we tested , there is something wrong with a little chip , we had purchased fake chips , they can't work , we want to buy new chips in Shengzheng but all the chips in Shengzheng were sold out , so one of our friends went to Shanghai buy it , so we have to delay. When we fixed it , we find we don't have enough cooler, so we have to buy it , you wish I tell you what ? it sounds ridiculous right , but I can tell you , this is the truth , believe it or not , it's up to you

4 we can refund , actually we already refund to some people , maybe I can't refund it now , cause I don't have bitcoin to refund , I have to wait my friend , btmine is not just me , by the way , I am not a man , my name is roxy , I am a girl , I don't know technical things , I can just reply your email. if you paid with paypal I can give money back to you immediately .

5 whatever you believe the story is this , the truth is this , before this I am talking to someone on skype , I suggest he or she don't purchase now"
[1:38:01] SIGNAL INFORMATICA: ok.
[1:38:20] SIGNAL INFORMATICA: if you buy now, how long takes to send it to me?
[1:38:25] BTMine: we don't know the postage usually we cover the postage
[1:38:46] BTMine: oh , I suggest you don't buy
[1:39:00] BTMine: cause we have a lot of orders
[1:39:26] BTMine: we don't want anyone disappoint"(talk from skype ),

cause we have no idea when we can ship , we can't promise , that is enough , I don't know what to say , if you want your money back , or buy miners from our competitors , it is your decision ,do whatever you want .

I am sorry , before this I never said so much sorry , I knew we made mistakes , but you guys just can't forgive us ? I give up defend myself anymore .That's all .

btmine

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