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hi, thx for your reply. i did receive an automatic reply and today my account has a Verification Status of BLOCKED, but i was a verified user! @all stay away from this exchange!

How long did you go through the verification process? Time?

hi, from august to december(after3 support tickets) and the verification process took way to long on their side, imo.

Could you clarify the time frame? How long did the verification process take?

some say 12 days, but in my case it took 3-4 months, my uploaded documents were okay and i think they have forgotten my kyc request, because i have send them 3 or 4 reminders and i have received only an automated text reply. but honestly i wanted to withdraw 4+ btc and i have send an support ticket because the coins were not send after 24hrs, and now my account is blocked, i am only able to login, no balance, order history for me...

Very interesting story, but I would like to see at least some evidence.

my mails
https://pasteboard.co/HUaQ9BJ.png

Perhaps your situation is an elementary mistake, it happens.

man, indeed, oh bitebtc.com is down."BiteBTC is under the maintenance. Thank you for understanding." Huh

In the afternoon I tried to loggin to BiteBTC website and indeed, it was a message and website didn't work. Now I have successfully logged into my account and no problems. You can check it. Likely to exchange something updated or eliminated any problems. I can't know. The main thing for me is that i can continue to use the exchange.

skellenfan

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