Quote from: Ansault on January 25, 2018, 10:57:24 PM

@Bankera:

The announcement about the purchase of the Pacific Private Bank could have been handled better. It left a lot of people mystified, because it's not apparent what role this acquisition will play in Bankera's future. This can be chalked off on your management's young age and inexperience - this time - but given the amount of money involved, you really need to get better at communication. Maybe hire someone with actual (10-15 years) industry experience. Poorly handled communication can really hurt you and stop people from taking you in good faith.

I'd have to agree here. While I like the news itself, the way it was handled left too much room for FUD. Hopefully the next Q&A will clear some of the concerns and confusions people have about this deal, but it would've been great to do that preemptively, even if that means longer and less snappy blog posts or videos. And I know that's not a secret information, since I glanced over the bankera chat and there were a lot of unofficially presented statements from official people which clarified quite a lot and would've worked so well in the announcement/reddit thread/here. Those resources then later can be referenced by the community members thus relieving some of the pressure on support team which from the looks of it is already overloaded.

And make those popup cookie expiration times in bankera.com longer!

Snotty

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