Quote from: jazzybitcoin on July 09, 2018, 02:54:47 PM

Quote from: Storeplex on July 09, 2018, 02:31:56 PM

Quote from: 123vjain on July 09, 2018, 09:48:31 AM

Quote from: Storeplex on July 08, 2018, 06:43:05 PM

Quote from: 123vjain on July 08, 2018, 03:34:21 PM

How will be paymnet made to the seller on the marketplace? Will the buyer initiate payment in plex tokens when he buys and till the time the product reaches the buyer, the storeplex will keep custody of those tokens?

The buyer sends the payment to the smart-contract which has control over the funds. If the buyer marks the transaction as successful, the smart-contract automatically sends the funds to the seller. If a problem arises, Storeplex will intervene and distribute the funds appropriately.

Is storeplex planning to open a customer support centre for this? I mean handling daily basis disputes and other things?

Yes, this feature will be called the resolution centre. Buyers and sellers will be able to communicate before Storeplex intervenes. In the event of a Storeplex intervention, evidence proving/disproving the dispute will be requested from both parties involved. A support member will then arbitrate on the dispute and act according to a very strict set of guidelines which will be fair based on the circumstance at hand.

This feature is good to know about. This becomes absolutely necessary when we trying to implement such a project. Guess you are on the right track

How will the buyers and sellers contact resolution centre? Is it a hotline number or via email or any other social media?

123vjain

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