Quote from: DarkBlood069 on June 28, 2020, 07:20:42 PM

Hey everyone
My name is DarkBlood069, this is the first time I've used Bitcoin talk so I can only apologise first since your listening to a newbie here.
I'm here to warn ALL users about jacksclub.io!
However I spoke to one of the owners, Kennedy in which I asked why bholeneth21 was acting up on me and being hostile in which personally... During the 5 years I've been part of crypto gambling, I've never seen such a rude moderator.
Never guess what happened? Kennedy banned me...
I asked why he banned me and if I could get my funds withdrawn in which before I could screenshot he told me to "f*** of your just a toxic cu**"
I was so close to taking a screenshot but he cleared the history and blocked me on Telegram before I had the chance to do anything.
Just so EVERYONE is aware, I had funds on that casino and I never got them back after the Admin blocked me respectively.
Please everyone, DON'T create an account... They can suspend your account AT ANY TIME!!
As for me I luckily lost about $2... But it could of been easily more so for those who don't want account suspension... Don't use this casino...

Just to be clear.
The reason DarkBlood069 is banned is because he kept breaking our rules despite several warnings.
First off he tried to convert our players to a different casino where he took the mod position (in exchange of $$$ if I heard correctly) and kept going back to our site to harass the remaining mods.
This is a clear violation of our terms of service.
He also only has $0.05 on his account, which is well below the min withdrawal limit.
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It's not my place to choose sides, but honestly I believe that Jacksclub should ban users who repeatedly break rules, HOWEVER users should still be allowed to withdraw remaining funds. Regardless of whether it is below the limit ("minimum withdrawal") or not, it is concerning that the player (Darblood069) does not have access to his funds.

It makes ones question whether Jacksclub could simply ban an account and deny a player access to their funds. This is very concerning, especially when trust is paramount to a new casino having success. Again, the value of the funds is not important, it is the principle.

*Perhaps as a suggestion, players who break rules should be allowed to deposit, gamble and withdraw but not be allowed to chat, and possibly have restrictions on tipping other players too.

williamshennie9

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