Quote from: Dragon1748 on Today at 03:55:39 AM

Quote from: deedev100 on Today at 12:47:22 AM

Personally, sorry no I don't. All I could suggest is reaching out to our support team to see if there is any way they can assist.

You can open a live chat through our wiki: https://wiki.energi.world/en/home

or you can email support@energi.world with as much information about the transaction as possible for the team to have a look.

Energi Support has already looked into it and confirmed the TX and stated they couldn't so anything else to help...So far still at a loss.

I hope you get an answer from the Kucoin support team soon.

Garudha

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