Quote from: Kyraishi on October 09, 2019, 11:48:58 AM

Quote from: coffeenoworidie on October 08, 2019, 11:32:28 PM

Maybe I'm a little late to the game in trying to get a Bitcoin ATM business started, but I've started to see a few buy-only ATMs popping up in my area so I figure there's plenty of room for growth. But as I've been searching for Bitcoin ATM manufacturers, I've found only a few that look like they have good products and a customer service desk that's worth anything. I've already crossed one company off of my list because their customer service number has a perpetual busy signal even in the middle of the night, and it took three or four days to get even a basic response from them by e-mail about ATM details and operation. When I asked if they had any ATMs that allowed crypto purchase via credit or debit card, I got a one-word reply, "no", and when I replied that I thought they were being very shortsighted by not offering a credit/debit card option for customers, they said "thank you for your feedback" and that was the end of the e-mail. Not the level of responsiveness I'm looking for in a company that wants my money.

So now I'm paring down the list of ATM manufacturers that seem to have a good product and seem to give a rip about customer service, and I'm hoping to purchase my first Bitcoin ATM by early in the new year. Of the two current ATMs I've seen in my town so far, one (CoinFlip) doesn't sell their ATMs to outside parties, and the other is a Genesis Coin model that looks like it's in the $11K retail range, which is a bit more than I can afford to shell out just starting out. Any advice on what I should do (or not do) and things to consider starting off would be greatly appreciated.

I'm personally not a BTC ATM owner or am that experienced with them to be honest, but I've had quite a lot of experience with crypto businesses, and I'll personally never buy or use a product if the support team behind it was only able to be reached via email.

Go for the Genesis one, and talk things through with them, make sure they are helpful and will deal with issues the ATM's might end up having.

Where are you thinking about putting these ATMS? It might be risky putting it in some areas.

Genesis is at the top of my list. I'm hoping to have about $4K or so set aside by early in the new year, plus bitcoin I am stocking up on for my sales inventory.

As far as ATM locations, there are a couple 24-hour convenience stores at the intersection of major north-south and east-west highways just a few miles from my residence. I'm also looking at convenience stores right across from the two largest colleges here.

coffeenoworidie

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