Quote from: Betcoin.AG on Today at 01:21:07 AM

In this situation, we are able to disclose all the info publicly. After a review of this player's activity, it became apparent that he was using Russian forking scanners (a banned technology) to place bets.
https://www.betcoin.ag/support/betcoinag-terms-service
10.2 If the player is suspected of fraudulent actions including but not limited to: participating in any type of collusion with other players, development of strategies aimed at unfaithful winnings, arbitrage betting, use of forking services, Use of surebet or valuebet services, fraudulent actions against other online casinos or payment providers, chargeback procedures with a credit card or denial of some payments made, other types of cheating, providing incorrect information about personal data during registration or is known to have gone bankrupt in the country of his residence, the Company reserves the right to terminate the user account and suspend all payouts to the player.

After being accused of this, he denied it initially. We asked him to provide KYC, which he failed twice, as can be viewed here:
https://i.imgur.com/ryiHB3o.png

We then offered his deposit back at that time, which he refused and then he started spamming our email and chat admitting that he was using the forking scanners.

From live chat (edits in brackets):

sertit4:33 PM
hi
sertit has changed their email address to {REDACTED}
sertit has changed their name to mister forks.
mister forks4:34 PM
I know everyone who uses a scanner that makes a deposit, parser, can even give access to the scanner so that you can set up a frod system against forks
4:34 PM
Support Axel has joined.
Support Axel4:34 PM
You can send an email about that.
mister forks4:34 PM
no
mister forks4:35 PM
I propose a deal
Support Axel4:35 PM
Further communication will be done through email.
mister forks4:35 PM
250 mbtc this is my money I bet on bet365 and they lost and passed to you, you return me my money 250mbtc and I tell you everything, it will help you easily catch scammers
mister forks4:36 PM
email is not answered to me
Support Axel4:36 PM
It will be answered.
mister forks4:36 PM
{support at betcoin dot ag}
Support Axel4:37 PM
yes.
mister forks4:38 PM
https://i.imgur.com/WrBKaBd.jpeg
"2311111.jpg" sent.
so answer me, I wrote everything a long time ago
Support Axel4:38 PM
Send an email with all that please.
mister forks4:39 PM
sertitlit@gmail.com
you have telegramm?
in a telegram it will be easier to communicate
Support Axel4:40 PM
No, I am sorry.
mister forks4:40 PM
{PLAYER POSTS LINK TO RUSSIAN FORKING SCANNER}
whatsupp
?
discord
skype ?
mister forks4:43 PM
Axel I just won't tell you everything, I know 10 people from Russia who successfully take money from you every day, with my information you can easily catch all of them, are you ready for a deal?
Support Axel4:43 PM
As I said, further communication will be done only though mail. Higher management will review your message.
mister forks4:45 PM
so answer me in the mail!!! I pretend you deal you give me $2500 mine, I tell you everything you need and it will save you $2500,000 I know all about it!! just say yes or no and that's it! and you didn't even give me the deposit and the account is blocked
Support Axel4:45 PM
I already explained you. Higher management will decide.
mister forks4:46 PM
so how to communicate with him if they are silent?
Support Axel4:46 PM
As I said, send an email with all the information. They will be aware
mister forks4:46 PM
then pass this to the top management and let them write to me in the mail
mister forks4:47 PM
and open an account for me to withdraw the deposit
Support Axel4:49 PM
No, you have to send the email with the proposal
mister forks4:50 PM
said
mister forks4:51 PM
you said I could take the deposit
but do not open an account so that I take it
Support Axel4:52 PM
That will happen after that.
mister forks4:52 PM
how much can I expect a response from senior management
how much can I expect a response from senior management?
and if you talk without jokes, you are very aggressive! morally want to break
Support Axel4:53 PM
I will inform them once you send the mail.
mister forks4:54 PM
i said
ыyтвyв
sended
Support Axel4:54 PM
Ok then it will be reviewed very soon.
mister forks4:55 PM
today ?
Support Axel4:56 PM
Should be, yes.
mister forks4:58 PM
ok i wait
mister forks4:59 PM
is senior management a david?
Support Axel4:59 PM
He is one of them yes.
mister forks5:00 PM
note I said I know everything about the forks and how you get taken away but I didn't say I do that so I'm still waiting for my $2500)))
its unreal?
mister forks5:03 PM
i dont lie you
mister forks5:25 PM
you are sleep ?
5:40 PM
Support Axel has left.
5:41 PM
mister forks has left.

Additionally, here is one of many emails sent
https://i.imgur.com/V46CfjP.png

The picture he sent in the chat with the baseball symbol is from a forking scanner. As you can tell by his replies, there is a clear reason why this technology is banned by and considered cheating by nearly all betting sites.

He did complete his KYC finally today after not hearing from him for over a month, and we returned his deposit.
https://www.blockchain.com/btc/tx/c148f1e4e09b0613635fc2db51de8cf20385a389e9b6c49f22c98a3337402de8

We consider this matter resolved but are willing to comply with the decision of any 3rd party mediator.

All you wrote here is my words I do not deny, and why did you delete the messages when your axel asked for a photo I took them and he said the photo no longer need to give money? I did what you demanded, why didn't you give the money away? Yes, I was desperate and wanted my money and was ready to say everything that you want to get it because for me 2500 $ HUGE AMOUNT and agree if I was a fraud and knew your office I would not keep so much money on the balance sheet and withdraw in parts!!!! YES I know Russian fork forums, yes I know scanners, YES YES I know all this BUT I DO NOT USE! your axel puts a lot of pressure psychologically on people he does well! I offered you help in calculating fraudsters YOU SHOULD SAY THANK YOU TO ME!

Sertit

Posts

Merits