I want to raise a red flag on CHBTC with this post as my experience with them has been horrible.

I have Ethereum stuck in CHBTC for over a week now, I'm getting all sorts of requirements and excuses that don't let me withdraw any of my ETH. It seems that others have Bitcoin and Ethereum stuck for over a month now. In February 9, they announced that they would halt withdrawals for a month. In a week and a half from now it will be 2 months.

The interface for withdrawals isn't working. This is what is happening:

1st. As soon as I click withdrawal I receive a prompt that says that they will call me before authorizing the withdrawal

2nd. Then when I type in the amounts and address I want to withdraw to I have to request an SMS AND type in my Authy code (2FA).
   The problem is that the button to request SMS authentication codes isn't working, the submit button to withdraw is also inactive.

3rd. The Ethereum price vs Yen (CNY) is way below the international price on this exchange.
   I'm guessing this is because Yen withdrawals are working and people are cashing out this way since withdrawing cryptocurrency isn't possible.

4th. Calling their numbers isn't working. They recently updated their number to a new one. None of them are working.
   The customer support via email has told me that the withdrawals are suspended until there is an "announcement".
   They haven't given me a date for the announcement and they haven't responded any of my emails after this response.

I am not Chinese I just happened to have some Ethereum for arbitrage here. This exact same signs began to happen before Mtgox went down. I warn anyone out there reading this DO NOT DEPOSIT YOUR COINS to any Chinese exchange. The hostility and uncertainty that the Chinese government has created around this industry combined with the subpar service that these exchange offer make me believe that if there is going to be an Mtgox event soon, it's going to come from China.

dalovar

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