Quote from: mersal on April 20, 2021, 09:17:38 AM

Quote from: minh12nguyen on April 19, 2021, 02:19:47 PM

Well, I asked their channel and (of course) they said that I have to submit a ticket to their platform and the results (as we all know) is no, they cannot help me with that situation.
The whole answers is:

Quote

Dear user, we apologize for the long answer. We have passed the information to the technical department in order to check the possibility of crediting funds. Please wait

and just one minute (exactly 60 seconds) later...

Quote

Good day!
We will not be able to help you in solving this situation.
If you have any questions, we will always be happy to help you.

This made me doubt that they really passed my case to their "technical department" or they are too lazy to do that and let their bots handle the work =))))
Silly me to ask them such questions, I should let it go and move on...
Anyway, thank you for your supports, bro ^^

Its is sad to know that you lost your funds, but a lesson for life from this mistake, maybe there are few exchanges may consider giving you the funds back and also it happens only when the amount is huge but here we are talking about small fund from the exchange's perspective so there is no wonder with their response.

Make sure you double or triple check the address and amount everytime before sending a crypto transaction.

Thank you mersal, haha, it's the lesson that I will (and absolutely will) never forget in my life

Quote from: bitterguy28 on April 20, 2021, 09:41:39 AM

Quote from: minh12nguyen on April 19, 2021, 02:19:47 PM

Haha, thank you for giving me hope, anyway, they said that they are not be able to help me now
I joined their telegram channel and found that there are many pp said that they are a scam and also in the appstore, they locked the reviews
Maybe they are a real scam (or not, haha)
Anyway, thank you and hope you have a nice new week ^^

So meaning that it really wasn't your mistake after all? and that is about the site being scam?

that's really frustrating to learn that after you felt like being Mistakenly sent the funds now it reflects that it's not and you are just a victim.

So sorry for your loss but thanks for bringing this here so people might be aware of this exchange .

Wanna file a complain or accusation ? for more awareness.

Haha, a lot of people already post about the scam actions of whitebit in their telegram channel and then be blocked in just few seconds but by that time I didnt know that
And also, they lock the comment and rating in appstore
If they are so clear, why should they do that?
Anyway, I will be careful next time,
I am feeling lucky because another one in my community have just lost $1k3 usd from trading their test pairs SFM / BTC and the results?
1 - Summit the ticket
2 - "It all your fault" - said from whitebit
https://ibb.co/S6WQdfw
For my case:
https://ibb.co/LSkPThD

Quote from: Oilacris on April 22, 2021, 10:59:28 PM

Quote from: Ceyflix-Rez on April 22, 2021, 11:54:36 AM

Quote from: minh12nguyen on April 18, 2021, 03:41:04 PM

Today, I made a BIG MISTAKE: I sent $320 USDT from Binance to a TUSD wallet in WhiteBIT (This is the first time I withdraw money so that I made this very big mistake)
The following is the info of my transaction:
https://bscscan.com/tx/0xd6277f18cfea022076910b8cd2d97c1855e96c8d3a75b1c9852f80f30c6be056
Both of the accounts are owned by me :<
Can I do anything to undone this or I have to give up my money? :<
I contacted WhiteBIT but their actions were seeing it and then let me wait until the chat ended (without responding whether or not they could help me with that) :<
Can anyone help me?
Thank you a lot :<
Sincerely T.T

Damn, you need to be careful when you plan to send high amount of money from one wallet to another, I don't know how good white it customer service is but they are the only one that can give you an answer to this or a solution, there is 70% chance that you aren't getting the money back, if it was binance you will be helped out but whitebit exchange? I don't think so but give it a try

Here are some similar situation but this on is reversed. Sent out TUSD to a USDT wallet. https://bitcointalk.org/index.php?topic=5189161.0

Dont know if it got resolved or not but based of on the situation above then there's no other that can help out but only WhiteBIT(This is my first time on hearing out this platform thought).

So i do agree with that 70% of not getting that money but lets not make our hopes to vanished out and try to contact them as best as you can.

Thank you but I already contacted them and "sorry, we cannot help you"

Quote from: btcltcdigger on April 23, 2021, 07:36:12 AM

Quote from: minh12nguyen on April 18, 2021, 03:41:04 PM

Today, I made a BIG MISTAKE: I sent $320 USDT from Binance to a TUSD wallet in WhiteBIT (This is the first time I withdraw money so that I made this very big mistake)
The following is the info of my transaction:
https://bscscan.com/tx/0xd6277f18cfea022076910b8cd2d97c1855e96c8d3a75b1c9852f80f30c6be056
Both of the accounts are owned by me :<
Can I do anything to undone this or I have to give up my money? :<
I contacted WhiteBIT but their actions were seeing it and then let me wait until the chat ended (without responding whether or not they could help me with that) :<
Can anyone help me?
Thank you a lot :<
Sincerely T.T

If you can somehow get the same TUSD public address on TETH network, technically the tokens should be waiting for you there.
But that's something you have to explore on your own, just an idea

Thank you a lot ^^
I will give it a try

Quote from: Ceyflix-Rez on April 22, 2021, 11:54:36 AM

Quote from: minh12nguyen on April 18, 2021, 03:41:04 PM

Today, I made a BIG MISTAKE: I sent $320 USDT from Binance to a TUSD wallet in WhiteBIT (This is the first time I withdraw money so that I made this very big mistake)
The following is the info of my transaction:
https://bscscan.com/tx/0xd6277f18cfea022076910b8cd2d97c1855e96c8d3a75b1c9852f80f30c6be056
Both of the accounts are owned by me :<
Can I do anything to undone this or I have to give up my money? :<
I contacted WhiteBIT but their actions were seeing it and then let me wait until the chat ended (without responding whether or not they could help me with that) :<
Can anyone help me?
Thank you a lot :<
Sincerely T.T

Damn, you need to be careful when you plan to send high amount of money from one wallet to another, I don't know how good white it customer service is but they are the only one that can give you an answer to this or a solution, there is 70% chance that you aren't getting the money back, if it was binance you will be helped out but whitebit exchange? I don't think so but give it a try

Haha, it's right with your guess, they are not gonna help me take it back ^^

minh12nguyen

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