Attention - Scam at Sports Guarantee 100% Cashback! #28 at BC

I was scammed by BC on the Sports Guarantee 100% Cashback Promotion. The mods know they made a mistake, but no one feels the need to refund my stake.

Short version: At BC you can place a bet of up to $100 and in the event of a loss you are 100% guaranteed to get your bet back.

The conditions:
Minimum VIP 22 Level and above.
1. Must be email verified.
2. Phone number must be verified
3. Must enable 2FA

I fulfilled all these requirements - but was subsequently excluded because my email was allegedly not verified.

I signed up with Google Connect, and the email address is automatically verified. Upon request (see also below the dialogue with the responsible moderator)
I was informed that they will discuss the problem in the team. (The truth is they didn't give any thought to users signing up with Google before).

Since June 2, 2023 I have been put off, I still haven't received my $100 cashback! It's 3 month now!!!

If I lose money gambling, I have no problem with it. But I won't be fooled!

Please refund my money - gladly also as a sports free bet. My username at BC: ♥♥♥ Habiba ♥♥♥ - my user ID: 4681295

Here is the dialogue with the responsible moderator:

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Title: Error in Requirements when registered with google connect?
2 members active in this conversation (including you)

BCGame_Maxim - Habiba
Started conversation: June 2

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June 2 - Habiba wrote

Hi Maxim,

i don't get my sports cashback #28 - Requirements not met.

But this is not my fault, im registered with google connect (login/register with google) and so there is no possibility to verify your mail. I feel totally betrayed... sorry.

Can you help? I'm on the red list:

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June 2 - BCGame_Maxim wrote

Hey @Habiba

Highlight your issue with the team.

Will update you here! please wait with patience. Thank you!

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June 7 - Habiba wrote

i know you're busy. But please don't forget this issue.

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June 11 - Habiba wrote

what about cashback bets for users registered with Google Connect? This is also important for other users in the German community. Some has stopped betting until this issue is solved.

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June 16 - Habiba wrote

hey maxim,

My patience is at an end. I want my money back.... it's 14 days now

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June 16 - BCGame_Maxim wrote

Hey @Habiba

Your issue is already highlighted, we will update you within next 3 working days. Thank you!

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June 29 - Habiba wrote

could you just give me my cash back? or a shitlink? waiting for a month is not acceptable. Thank you...

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July 13 - Habiba wrote

I feel slightly fooled... it's 6 weeks now.

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July 26 - Habiba wrote

I saw that there was an update: For all users who have registered with Google Connect, the email address is now automatically displayed as verified.

That probably means that my participation in cashback #28 was correct. I'm finally asking for the refund. Gladly also in the form of free bets or whatever.

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Til today I haven't received any reply, BC doesn't give a fuck what's up with their users. I'm a platinum level 39 user with $425,000 wager, they don't care.

Sorry for my bad English, it's not my mother tongue.

cryptocoinsinfo

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