hi there.

I am here since i found a few similiar complaints and most of them take many days to even get a response.

I hope there's a stake.com representative here that can help me because the live support only says send an email to accounts@stake.com and wait for a response.
but the problem is their response this is ridicilous i haven't had any communication with them at this time.

i am already playing on stake for like a year or so.

the problem is i was playing and suddenly i couldn't withdraw i noticed because i wanted to withdraw 400 eos.
it said youre not allowed to do that when withdrawing,
on the other hand depositing was no problem since i deposited lost 2 grand yeterday and came back up to $1500.
after i noticed my withdraw function was locked i still could place sports bet play casino etc so i tought it was a site error wich would be solved.
So i continued playing and after 2-3 hours sunddenly i was also blocked from placing sports bet and casino bets basicly my whole account was locked by then.
then i went to live support and they said they could see integrity had left i note i had to send them an email so i did and i still did not recieve a response on that email and looking into other similiar issues it will take days for them to even respond let alone solve the whatever the problem is.
live support can't do anything for me i have to wait for the accounts@stake.com reply but anyway its verry sad that if a website blocks your account they don't contact you by themself but you have to contact them.....
beside of that its also not done to let people wait on crypto sites for more then a day for a simple response simply because crypto is volatile and my 1150 eos wich was worth yesterday $1550 is now around $1450 so i basicly lost $100 meanwhile in the waiting time, its unacceptable for me that you get a threatment like this.

so i hope there's someone here from stake who can help me solve this problem in a normal timeframe.

thanks verry much people

have a good day.

breakey

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