Quote from: Fivestar4everMVP on Today at 02:47:17 PM

Quote from: Haunebu on Today at 12:48:34 PM

Quote from: bazanachi on Today at 11:29:21 AM

hello with who i should talk , because i have a problem with shuffle.com , they delay my withdraw 5-6 days right now , and on live chat or email , it's only automatic answer (robots) , and all time they say manually reviwe and to wait !! , can you check for me , username : bazanachi

You need to share some proof of your ordeal for forum members to properly assess your situation. Just typing stuff here and there randomly is pointless. Update this post with screenshots of your conversations with the support team etc.

What exactly was the problem related to your account? Multi-accounting, VPN usage, Arbing etc? More clarity is required from your end.

Sorry but I believe his post and complaint is clear enough, you rather is the one who possibly did not understand properly.

Based on how I read and understand the users post, he is not formally accusing shuffle of any thing yet, he only brought his issue wit the casino here for the reps to help look into it and help process his withdrawal.
He isn't accusing the casino of scamming him or stealing his money, so there is really no need for him to begin sharing evidence to backup his claim.

We can only request that he share evidence of his claim when he comes forward to formally accuse the casino of stealing his money by either banning his account and by other means.

So ,for now i don't accuse them of nothing , maybe it's normal to don't pay in 1-2 days , what it's strange for me : i play to them from some time , deposits fast withdraws (almost instant) but in one day , they put withdraw in pending review , and told me to verify my account and after they will process withdraw, all perfect i did it all 3 steps are full complete verified, and after they come and say, manually review etc and no exact time for them to pay me! sure i will share screenshots , but also in live and email they are only but only automatic answers ....they don't care to put a real person to answer on live chat or emails ! to answer you about: Multi-accounting, VPN usage, Arbing etc , NO i dont use VPN , first account here and single one , arbing ( i dont know what its this ) i play casino a lot also sports betting mostly live , goals etc ! and also the withdraw it's not big amount of money , around 5-600$ also my money involved there , my deposit etc .... But i don't like, when i cannot reach them to discuss about my money and my account !

bazanachi

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