Quote from: panjul07 on February 12, 2025, 02:02:43 PM

This is better system than we remain being logged in after closing the browser, so I have to say that Betpanda cares about their user's account to avoid something unexpected.
For some people it can be something annoying but for those who cares about their account's security, it must be the most preferable system so they have less worry.
So maybe Betpanda can provide an option for players to choose which one to be implement, whether players to stay login after closing browser or getting logged out after closing browser.
I myself prefer to get logged out once I closed my browser although sometime I also feel inconvenience but I have to take it for better security purpose.

That is indeed a good point, we have still asked from the powers to be if this is on purpose or not. We are assuming it is, for the reasons you have mentioned, but good to confirm.

Quote from: BABY SHOES on February 12, 2025, 02:13:21 PM

So far we have not experienced any recaptcha problems, in fact there is no “recaptcha” when you want to log in.

Exactly, there is not supposed to be…but some users reported seeing one, preventing them from signing in. It was quickly solved however!

Quote from: Kemarit on February 12, 2025, 10:58:02 PM

Also they have 2FA to protect our account as well. So it might be better for some of us to take advantage of this feature, just in case, IMHO.

Yes, we indeed strongly recommend enabling 2FA for maximum security!

Quote from: Woodie on February 13, 2025, 07:27:15 AM

@Betpanda need your assistance with a deposit mishap , coins were sent on opBSC #blockchain instead of bep20 usdt (Binance) which is an honest mistake on my side.

Apologies for the slow reply, we believe that our Support has given you the information regarding this transaction already.

Quote from: dzungmobile on February 13, 2025, 01:49:37 PM

Quote from: PX-Z on February 13, 2025, 09:51:21 AM

Quote from: bachezy on February 13, 2025, 08:10:36 AM

@Betpanda sent you a DM regarding the KYC on my account, I would appreciate if you could look it up

How come a user came from non-KYC casino ask for KYC-related question for his/er account. Did the casino required you to undergo KYC procedures? Or what's this all about.

KYC can be asked if the user broke ToS on Betpanda or if their partners, game providers flag that account, KYC will be triggered and very possible account closure/ termination.

That is correct, there won’t be KYC related inquiries made unless there is activity on the account that is in the breach of our T&C.

Quote from: hopenotlate on February 13, 2025, 03:18:15 PM

Chiming in just to say a big thank you to Betpanda casino for offering bitcointalk exclusive slot multiplier contest in which, beside havig fun on their games, I was lucky enough to hit a nice multiplier and placed second for a nice € 150 prize

Afterwards I received my prize flawlessly and was able to withdraw almost istantly part of the winnings, still playing there with what I left in my account and lets see if I manage to place in another of their multiplir contests.

Lovely, that is great to hear, you are most welcome!

Quote from: Reynaldo on February 13, 2025, 08:12:50 PM

I agree with others that some verification might be needed for larger withdrawals, which is pretty standard in the industry. Looking forward to seeing what exclusive promotions you'll offer for Bitcointalk members.

The size of your withdrawal alone is not enough to trigger a KYC at Betpanda!

Quote from: panjul07 on February 14, 2025, 04:51:15 PM

Agreed, betpanda need to change the title no need to remove it completely but maybe change it to something like KYC-Friendly Casino or something similar since KYC is still optional here.
When people read "anonymous casino", most of them will think that there is no KYC at all in the casino and it may make people disappointed later if they are being asked for KYC while they think that it will not happen.
Although we know that it is just a marketing gimmick to attract players, but it should not be something that may give wrong information.

KYC won’t be requested from players who use our services as per our rules, so as long as you are a legitimate user, it is no KYC for you!

Quote from: PX-Z on February 14, 2025, 11:50:11 PM

Quote from: Betpanda.io Terms of Service

We reserve the right to verify your identity upon your gambling reaching a certain threshold, but we maintain discretion to verify your identity at any time.

I just thought of having "anonymous casino" as marketing line is for non-KYC but i was wrong lol. But that's fine now, understand.

We know that this particular line mentioning a “threshold” was a sticking point here earlier.

You spoke and we listened, and got the T&C updated to reflect reality: there is no threshold.

Only if you engage in dodgy activities.

Quote from: Ammar M. A. on February 16, 2025, 03:03:26 PM

Are any of you having problems logging in?

I tried logging in, filling in my email & password, but then there was a notification that I had to complete ReCaptcha before logging in, but the ReCaptcha never came.

Quote from: jstyler on February 16, 2025, 04:29:35 PM

I'm experiencing similar issues, logging out every 5-10 minutes too. Hopefully, they'll address this soon to provide a smoother experience.

Yes, we had momentary issues with this, but they were solved in short order. Apologies for any inconvenience caused!

Quote from: hd49728 on February 18, 2025, 07:19:40 AM

Community have demands and can raise their voice to the company for consideration, but if future tournaments apply same rules and conditions, Betpanda community have to accept it and move on. The company does not force any user to join their tournament and I think $1 is not too much with gambler or even cryptocurrency investor or trader.

I don't attack your suggestion that if applies can bring more joy to many users, but I am not surprised if it won't be approved by Betpanda team.

We forward all feedback to the powers to be, and hopefully they listen!

Quote from: Mahdirakib on February 18, 2025, 04:10:05 PM

Anyway, judging from the two accusations created by the user, looks like he is guilty here. The user has been blocked by another betting site where the odds provider is Betby. Still, Betpanda team should have given a reply to the user by now. @Little Mouse, can you forward it to them?

Apologies about the delay there, we have replied to the thread.

Quote from: leonair on February 20, 2025, 07:37:28 PM

Betpanda is sound like Foodpanda the food Delivery services Grin

by the way it was just fun

We hope the correlation is positive!

Quote from: leonair on February 20, 2025, 07:37:28 PM

I can go here for a short time to gamble or I can use this site to bet on a single match. Why do I have to wager 10x to withdraw the money after depositing funds? I don't accept any bonuses, so I think this wagering is too high.

Wagering of deposits is something we monitor closely and reevaluate when needed, but this condition was added for a reason.

However, this is all good feedback from the community and can bring change if echoed.

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