Dear Valued Customer,

We are writing to inform you that we have some various technical issues regarding our servers, code development (also upgrading and overall hardware servers), and as result there will be (November 23th, 2014 of the service interruption), We are currently working hard to address additional performance a recent issue that impacted the game service, and issues.

Items below address various technical issues:

   1- We have overall and upgraded our servers with additional disks and new equipment to ensure the best performance
   2- Attempt to reduce the load on our servers
   3- New Firewall, the old firewall is being used in a redundant setup with the new firewall
   4- Weve developed a number of codes to improve server and Game play issues
   5- Increasing traffic network bandwidth to get maximum performance

We'll provide another update in approximately in next few days...

We are going to do some major maintenance on our services this weekend. Some services might therefore be unavailable for a period, but we will try to make the work as smooth as possible. Sorry for any inconveniences.
As a result of the technical difficulties, you may discovered (interruption of services/ Server problems CoinGamez.com website was not accessible)
Rest assured that we well get the service up and running as soon as possible. We take every elements of customer care very seriously and apologize for any inconvenienced caucus.
More importantly, we would like to assure you that we have taken all the necessary preventive measurement to avoid the same service interrupti0oi the future.

Finally, your feedback has been helpful for us in isolating issues, so please keep the input coming. We thank you for your continued patience and understanding on this matter, while we work through these challenges.

The CoinGamez.com development team worked insanely hard to create game. at this time, we continue to monitor and optimize our servers stability also the game play experience very closely.

The support voiced by many of you as we worked through the challenges was immensely appreciated, so please support us and keep your faith in CoinGamez.com.

Our servers stable around the clock at least 99.99% Uptime.


Thank you,

Kind Regards

coingamez

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