Quote from: owlcatz on December 14, 2017, 02:47:20 AM

That's 100% bullshit. I've sent 3 large orders in all crypto in the past 3 days and all have been accepted. You must be getting scammed or something, Lol.... Tongue

Can you post the email headers/source?

I can't imagine how it could be a scam considering that their message was basically "can't help you, have a nice day."
Not to mention that I looked up the email address on their website when I contacted them...
I guess I could give them a call tomorrow to confirm... Here's the full message source with my info redacted:

Quote

Received-SPF: softfail (google.com: domain of transitioning customerservice@anacs.com does not designate 173.201.193.107 as permitted sender) client-ip=173.201.193.107;
From: Customer Service <customerservice@anacs.com>
To: "'##MYNAME##'" <##MYEMAIL##>
References: <003001d36f6d$705f2b80$511d8280$@anacs.com> <CAPyjZjpMRwCGARR0q7HiXiSdcRM8mmtX5hgM8Mdw4B2_ObCuAQ@mail.gmail.com>
In-Reply-To: <CAPyjZjpMRwCGARR0q7HiXiSdcRM8mmtX5hgM8Mdw4B2_ObCuAQ@mail.gmail.com>
Subject: RE: Physical Bitcoin
Date: Thu, 7 Dec 2017 16:45:40 -0700
Message-ID: <000a01d36fb5$7d585120$7808f360$@anacs.com>
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="----=_NextPart_000_000B_01D36F7A.D0FC3840"
Thread-Index: AQG6y3GTsNvBp73cQbIjJgMu7cs5mgIe6kCFAbJWyWejS0lMsA==
Content-Language: en-us

------=_NextPart_000_000B_01D36F7A.D0FC3840
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

Hi ##MYNAME##,

=20

I do apologize for any inconvenience. I was just informed by my supervisor=
that we are temporarily suspending the Physical Cryptocurrency service unt=
il further notice. Thank you for contacting ANACS and please don=E2=80=99t=
hesitate to let me know if there=E2=80=99s anything else I can assist you =
with!

=20

Rea Williams
Customer Service
ANACS Coin Grading
www.ANACS.com =20
=20
PO Box 6000
Englewood, CO 80155
1-800-888-1861
8am-5pm Mon-Fri MST

=20

From: ##MYNAME## [mailto:##MYEMAIL##]=20
Sent: Thursday, December 7, 2017 11:16 AM
To: Customer Service <customerservice@anacs.com>
Subject: Re: Physical Bitcoin

=20

What shipping was handled though UPS? They allow customers to declare a val=
ue up to $50k.

Thanks

=20

On Thu, Dec 7, 2017, 10:10 AM Customer Service <customerservice@anacs.com <=
mailto:customerservice@anacs.com> > wrote:

Good Morning ##MYNAME##,

=20

Unfortunately, if the coin is being sent by U.S. Post, we do not have any w=
ay to insure the coin for a value greater than $100. If you are located wi=
thin easy traveling distance of our facility, you are welcome to bring the =
coin to us yourself, which would negate the need for travel insurance. I s=
incerely apologize for any inconvenience. Please let me know if there is a=
nything else I can assist you with!

=20

=20

Rea Williams
Customer Service
ANACS Coin Grading
www.ANACS.com =20
=20
PO Box 6000
Englewood, CO 80155
1-800-888-1861
8am-5pm Mon-Fri MST

=20

From: ##MYNAME## [mailto:##MYEMAIL## ]=20
Sent: Thursday, December 7, 2017 7:35 AM
To: customerservice@anacs.com =20
Subject: Physical Bitcoin

=20

I would like to have a 2011 Casacius Physical Bitcoin graded. The form on y=
our site says the max value for a crypto coin is $100. As Bitcoin is curren=
tly valued at $15,000 I would like to find a way to have this done without =
risking my asset.

=20

Please advise,

##MYNAME##

------=_NextPart_000_000B_01D36F7A.D0FC3840
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:=
//www.w3.org/TR/REC-html40">=3D"text/html; charset=3Dutf-8"> Word 15 (filtered medium)">nk=3Dpurple>

Hi ##MYNAME##,=

I =
do apologize for any inconvenience.=C2=A0 I was just informed by my supervi=
sor that we are temporarily suspending the Physical Cryptocurrency service =
until further notice.=C2=A0 Thank you for contacting ANACS and please don=
=E2=80=99t hesitate to let me know if there=E2=80=99s anything else I can a=
ssist you with!

class=3DMsoNormal>Rea Williams
Customer Serv=
ice
ANACS Coin Grading
http://www.anacs.com/">www.ANACS.co=
m

PO Box 6000
Englewood, CO 80155
1-800-888-1861
=
8am-5pm Mon-Fri MST

o:p>

From: ##MYNAME## [mailto:##MYEMAIL##]
Sent: Thursday, December 7, 2017 11:16 AM
To:> Customer Service <customerservice@anacs.com>
Subject: Re:=
Physical Bitcoin

<=
p>What shipping was handled though UPS? They allow customers to declare a v=
alue up to $50k.
Thanks
>
On Thu, Dec 7, 2017, 1=
0:10 AM Customer Service <c=
ustomerservice@anacs.com> wrote:
le=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt=
;margin-left:4.8pt;margin-right:0in'>
=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Good Morning ##MYNAME##,
margin-bottom-alt:auto'>
mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Unfortunately, if the c=
oin is being sent by U.S. Post, we do not have any way to insure the coin f=
or a value greater than $100. If you are located within easy travelin=
g distance of our facility, you are welcome to bring the coin to us yoursel=
f, which would negate the need for travel insurance. I sincerely apol=
ogize for any inconvenience. Please let me know if there is anything =
else I can assist you with!
-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
ass=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
'>
o;mso-margin-bottom-alt:auto'>Rea Williams
C=
ustomer Service
ANACS Coin Grading
http://www.anacs.com/" =
target=3D"_blank">www.ANACS.com

PO Box 6000
Englewood, =
CO 80155
1-800-888-1861
8am-5pm Mon-Fri MST
lass=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:aut=
o'>
to;mso-margin-bottom-alt:auto'>From: ##MYNAME## [mailto:ailto:##MYEMAIL##" target=3D"_blank">##MYEMAIL##]=

Sent: Thursday, December 7, 2017 7:35 AM
To: =3D"mailto:customerservice@anacs.com" target=3D"_blank">customerservice@ana=
cs.com
Subject: Physical Bitcoin
iv>
ttom-alt:auto'>
n-top-alt:auto;mso-margin-bottom-alt:auto'>I would like to have a 2011 Casa=
cius Physical Bitcoin graded. The form on your site says the max value for =
a crypto coin is $100. As Bitcoin is currently valued at $15,000 I would li=
ke to find a way to have this done without risking my asset.
=
m-alt:auto'>
so-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Please advise,>
argin-bottom-alt:auto'>##MYNAME##
ckquote>

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