Quote from: Nodial on January 04, 2018, 01:38:40 PM

I sent you the private message with the details.

Hello!
Thank you for the details.
I checked your issue and figured out that your account was blocked because you have tried to use the unverified card with Paypal.
Please check this article: https://help.wirexapp.com/hc/en-us/articles/115000599249-FAQ-about-PayPal

"Q. I want to link your card to PayPal, how can I do that?
A. Please find the detailed instructions in this article. Make sure your card is verified."

And for now there are only 2 possible ways:
1. Complete verification to unblock your account.
Please follow the steps described in this article for account verification: https://help.wirexapp.com/hc/en-us/articles/207161719-How-and-why-to-verify-Wirex-account-

2. Fill the document for the manual card unload. In this case, we return your funds to the Wirex bitcoin wallet and completely close your card. The support agent can help you with this option.

More details were provided by the agent in your ticket.

Also please note that you can't blame us for your action as it was a violation of our rules.

Please let us know if you have any additional questions.

Best regards,
Michael

Wirex-E-Coin

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