Quote from: ebliever on June 20, 2017, 01:24:05 PM

Quote from: TrueCryptonaire on June 20, 2017, 01:13:41 PM

Quote from: ebliever on June 20, 2017, 12:46:41 PM

Is anyone else having trouble canceling loan offers in the Lending tab? I've submitted a ticket for it, but would be helpful to know whether others are experiencing the same problem.

I know things must be busy for them, let's hope they can safely get on top of the situation soon.

Also, sometimes I've noticed that the loan was taken before it disappears from the Open Loans and if I try to cancel it, it is too late and after a short while it appears to active loans -section with some interest accured.

---

I find the best way to solve the issue to refrain from using auto-renew and manually setting loans to the markets when there is bitcoins available.

Thanks guys; unfortunately these suggestions are not working. I try restarting the browser, etc., and that did not fix it. I'm not using Auto-renew, and it doesn't matter whether the loan offers are being made by a lending bot or manually, NOTHING is canceling. The only way to "process" the loan offers is to have them taken up by a borrower.

I've got a 5% loan offer on some LTC (set by a lending bot, my intent being to cancel out for a trade once the old loan ended) that I can't cancel. But I've been testing things with a steady flow of small BTC loans as other loans are ending and nothing can be canceled right now once set.

Poloniex responded quickly to the ticket which was a surprise - unfortunately they completely misread it and thought I was asking to cancel an existing loan. :-(

I also have this problem and none of the usual suggestions worked. I opened a ticket but have not gotten a response yet, it's been almost 24 hours, hopefully they wont misread it.

I wish there was some indication of how stressed their support system is, it's obviously bad given they had to shut down the trollbox, but still.

galbros

Posts

Merits