Quote from: torry28 on December 22, 2016, 03:11:11 AM

Quote from: malislon on December 21, 2016, 08:06:03 PM

What is an average response time of Poloniex support time on ticket? I have confirmed btc transaction from Nicehash to Poloniex, but even after more then three day there is no btc on my account.

Ussually they are fast, within 3 hours or less than that you will get a reply from them. But there was a situation i got my replied after waiting around 1 month, that was really sucks.

Quote from: thebatletbet on December 22, 2016, 02:47:08 AM

Quote from: malislon on December 21, 2016, 08:06:03 PM

What is an average response time of Poloniex support time on ticket? I have confirmed btc transaction from Nicehash to Poloniex, but even after more then three day there is no btc on my account.

if response support tickect very late
you can ask in moderator in live chat in poloniex, moderator can helping you to fast proces your problem

No, they just will tell you "Please wait if you already sent a ticket to our support"

Moderator has resolved my problem. Thanks for advice.

malislon

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