Quote from: mike_c on July 23, 2013, 06:47:25 AM

Fwiw, I had a similar experience with coinbase and they fixed it. I went through their "level 1" buying experience and had to wait a week for my coins. After a week, when the price had risen 20%, they canceled my order for fraud purposes.

But support did reply in two days to my angry response and they fulfilled the original order. So there is hope.

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Yes once they canceled a small order on me for "fraud" reasons (or much more likely because BTC had gone up) and they reinstated it after an angry email. But that is not the problem now. The problem is that I cashed out nearly $700 of BTC with them and the money was supposed to be in my checking account but never showed up despite them taking my BTC. And they have not responded to my emails regarding this.

I tried the above phone number just now and no one answered and voicemail box was full. It's still early in CA though so I'll try again.

I will never use coinbase again after this experience and if I do not get the money I'm owed soon I will make it my business to let the BTC community know about their terrible business practices/scam in every manner possible.

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