Quote from: Kraken-Septimus on January 12, 2018, 05:50:35 PM

Hi Everyone.

We are sincerely sorry about how long this update is taking. We know you're not happy and honestly, we're not either. This was supposed to take a handful of hours yet here we are.

Our entire development team is working around the clock to solve the issues with the trading engine, but as of right now we don't have an estimate as to when we'll be back up. Rest assured that your funds are as safe as they've ever been on Kraken. We're only upgrading a trading engine and your funds are exactly where they've always been.

Kraken isn't going to be the next MtGox and we're not running with your funds. Once we have an update we will post it on our status page.

We're anxious to get this up and running so you can see how great the new trading engine really is! We can't wait to release the Kraken!

Again, we're so sorry for this extremely long downtime. This update will resolve a lot of trading issues and it will be worth it.

We'll talk again shortly. Thank you for your patience.

Say we have FIAT funds on the exchange, can we put in a support request to have them withdrawn during this down time?

2 days really isn't good, not just that you keep saying "several more hours" in the updates giving false hope. Either give definite times or don't give times at all.

entrailz

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