Quote from: dbooster on September 13, 2020, 08:34:17 PM

Hi. I believe my ip has been banned from your page, since the site isn't loading. If so, that's my fault.

I made an account... oh I don't know now, back when you first created this, so that was maybe a year ago? I did some surveys for a while and was enjoying it, but then I didn't visit the site for a week or twolong enough that I was logged outand when I visited again I found that I had forgotten my password and couldn't get back in.

I forget why I didn't email about it. Or maybe I did but didn't receive a response. At any rate, I then created a second account, and almost instantly the page stopped loading for me. So I assumed I had been banned for making a second account and I shrugged and moved on.

But now, about a year later, I saw mention of your site again and figured I'd give it another shot, but see I am still banned.

Is there anything I can do to rectify this? Any proof I can give to backup my story that it was just a dumb mistake on my part and not some malicious plan to get more than my fair share?

Unfortunately, you were banned by TheoremReach (our survey partner), and so your account was subsequently deleted on our site. They don't always give us a reason for the bans, but it's often due to users providing poor quality survey responses, speeding through surveys, or providing false information in the surveys. Unfortunately, the payments to us for all 94 surveys that you took were reversed, so we make no revenue for any of the surveys you took. For the two withdrawals that you were paid before the ban, we never were paid back for the surveys that accrued the Bitcoin in your account to make those withdrawals.

These kind of situations are frustrating for everyone involved (we don't get paid, TheoremReach has to go through the trouble of reversing the surveys, and the user loses their account, which they of course never want to happen). We do our best to catch and put a lid on cases early where we suspect that the surveys might be reversed, but we don't catch them all in time.

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