Quote from: zuber_amla on June 25, 2018, 04:49:02 PM

Recently received email from CoinSecure as following.

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Dear Users

We are happy to inform you that we have started the process of compensating our customers in Indian Rupees, ex gratia, for the loss of their Bitcoins in the attack that occurred on April 9, 2018. Users will be required to sign an agreement releasing Coinsecure of any future liability and provide certain other documents in order to receive the payment. The Agreement can be downloaded from our website. This agreement will have to be duly signed and delivered to our office along with the documents mentioned in the Agreement before June 30, 2018.
Please note that the last date for submitting claims to us along with all appropriate documents is June 30, 2018. We will not entertain any claims received after June 30, 2018 and we shall have no liability towards any users who try to submit claims after the said date.

Thanks
Team Coinsecure
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LOL, they call it ex gratia payment, their own CSO Mr Amitabh Saxena who made such childish mistake and lost our BTC or maybe scammed, and now when time to payback money to owner of hosted BTC they call it ex gratia payment. They also mentioned other documents to be submitted along with documents submitted earlier for claim of refund before 30 JUNE.

They informed this via email today on 26th JUNE, If they really want more documents from user for refund purpose then users have to submit more documents within 4 days or no refund thereafter, on claims.coinsecure.in there are no other printable agreement documents are available to download besides previous printable refund agreement documents.

I think it's time to drag them to the court and claim full refund plus compensation and all the other costs.

Anyone here has received refund so far?

Quote from: Joel_Jantsen on June 25, 2018, 11:26:54 PM

Quote from: zuber_amla on June 25, 2018, 04:49:02 PM

I think it's time to drag them to the court and claim full refund plus compensation and all the other costs.
Anyone here has received refund so far?

You can drag Benson's Ass to the court room. Anyway, it isn't going to help. They would have already bribed the cops, cyber crime officials and everyone who opens their mouths against them. You know how it works in India. You can easily get away with Child Rape/Murder/Bank Robbery if you can bribe the cops. This is just a mere 'bitcoin theft', I'm sure Benson would have handled it professionally with Mohit. Only an idiot will continue using them or any other Indian exchanges.

Spoke to CoinSecure support executive over the phone call regarding refund. I was told that there is no need of submitting of additional documents if previously mentioned refund agreement documents are submitted. I was told it will take about 30 days to get refunds, they will deposit checks to users bank accounts to the users who have submitted self attested refund agreement documents before deadline.

I also asked about re-start of this exchange after refunds done, and he said they are not certain about restart of this exchange and it also relies on supreme court and RBI decision about Bitcoin/Altcoin on 6 JUL 2018.

As we can see other crypto exchanges are running and payments via banks are being smoothly without any issues. Also the major countries like USA, CAN, UK, FRA, AUS, NZL, JPN, RUS and others has accepted Bitcoin as legal tender or commodity, some countries like RSA, MAL, BRAZIL etc looking forward to legalize Bitcoin into their countries and the other fact is that Bitcoin/Altcoin networks are impossible to terminate, it's just matter of p2p file transfer, so banning of BTC/ALT is useless and perhaps that is the reason above countries legalized cryptos with certain rules to regulate it and taxation on it. Country bans BTC/ALT is likely to go behind in economical race because crypto markets are turned so huge and it may impact on country's economy if banned. Like China banned cryptos in their country and all crypto exchanges and crypto giants fled outside of china and re-established their business.

If cryptos are banned in India, only small investors like us will have problems, exchanges and giants will make their way outside India.

This is a beginning of Digital Era, crypto lovers might face issues currently but sooner or later cryptos will be full flagged worldwide.

CoinSecure users have to wait more to get their money back, hope refunds are made soon.

I was also told by support that over 200 refunds are done already, anyone here got refund?

zuber_amla

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