Quote from: SpectroCoin_support on June 22, 2019, 02:13:21 PM

Quote from: minotawr on June 22, 2019, 01:19:19 PM

Quote from: SpectroCoin_support on June 21, 2019, 08:05:21 PM

Quote from: minotawr on June 20, 2019, 11:31:43 AM

Quote

Hello,

Your case is being handled by our Compliance team, so we kindly ask you to send an email to compliance@spectrocoin.com to receive more details.

Regards,

SpectroCoin team.

Thanks for nothing... Cheesy

By the way this Compliance team did not reply me.

Ban customers without reason, is not the best way to do business. If i got banned i need to know atlest why...
...
Live support -ignore, forum suport - ignore, E-mail - ignore Cheesy

Best customer service ever. I'm not asking to unblock account, for now i just asking for a reason Grin

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Still waiting, no reply..Will try to contact them by phone.

Hello,

We do apologize for this case. We are definitely not ignoring you, but some cases such as yours are out of our reach and only our compliance team can examine them.

https://spectrocoin.com/en/contact.html

Code:

It usually takes 24 hours or less to get a response from SpectroCoin

3+ days i've been waiting for a simple answer. When my account was locked i dint received any emails, calls from you regarding the situation...
By the way:

Quote

: One or more bitcointalk.org users have reported that they strongly believe that the creator of this topic is a scammer. (Check their trust page to see the detailed trust ratings.) While the bitcointalk.org administration does not verify such claims, you should proceed with extreme caution.

The accusations of that feedback have been refuted. You may find them in the trust score and click on them and find out why someone wrote that feedback. It is purely subjective and they have been refuted by actual facts.

In regards to your account, please contact our compliance team via compliance@spectrocoin.com and they can examine the case. Only our compliance team can handle those cases. If you would like to chat without 24/7 LiveChat team, you can reach out to them on our website by clicking on the chat icon, located on the bottom-right corner of the screen (PC screen dimensions). However, only our compliance team can assess those cases and get back to you with more information about the case. It may take some time, but they will let you know what went wrong.

First what i did, i wrote to compliance@spectrocoin.com, and guess what? NOTHING FOR 3+ DAYS!
So in your logic, your other part of team could ban any account without a reason, without notice and just don't answer to emails... of course SPECTROCOIN is not scam , its just another part of team and bla bla wait another month we will think about the reason or maybe not..

Just call them, ask them to do something.. but seems you guys dont care about your reputation.
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6 DAYS - NO ANSWER Grin

minotawr

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