Quote from: spencerkong1993 on Today at 06:56:57 AM

I am a sports bettor who had an issue getting paid $14,800 from a website (royalgame.com) I went to https://casinoguru-en.com/ (a reputable complaints board) to make a post in hopes that Casino Guru could mediate with this sports book and help me get my funds.

After I made my complaint, I was emailed by somebody named Veronika (the same name that commented on my complaint post on the website). She claimed to be mediating between me and the sports book (the sports book would not respond to me via email) and told me that the sports book wanted several documents for verification purposes.

I sent in a selfie, ID, passport, bank statement and was then told that in order for my account to be unlocked and my winnings to be paid that I would have to leave a good review about the casino and request my complaint be resolved.

I proceeded to do what was requested and then Veronika emailed saying that the Royal Game casino wanted me to send them $2,099 USD with no reasoning, they said that they would send me my funds + the $2,099 USD ($17,680 CAD total) after I did this. I thought this was strange, but Casino Guru was reputable so I proceeded to send the bitcoin.

After I sent the Bitcoin I realized that I had gotten scammed as they then emailed me again asking me to send more. I responded to their email saying that I was not going to send anymore and that I knew this was a scam. Immediately after sending that email, Casino Guru proceeded to close my complaint and said it was resolved even though it was not.

I did some blockchain analysis and noticed that the wallet I sent $2,099 USD to immediately sent the money to another wallet containing 232 Bitcoin for a sum of $22 million dollars USD. The address that I sent the money to was also reported as fraudulent over 15 times. It appears to me that Casino Guru is running some sort of fraudulent operation where they scam people out of their money, convince them to leave a good review so it looks like the case is resolved when its not.  

Here is the bitcoin address I sent the money to: 3GXCMyhZNST3fJb4PFMyd6v5P7jrVqmoTw

The Casino Guru complaint: https://casinoguru-en.com/royalgame-casino-player-is-having-verification-problems

Emails from Casino Guru:

https://www.talkimg.com/images/2025/02/18/qm0L8.png
https://www.talkimg.com/images/2025/02/18/qmqtZ.png
https://www.talkimg.com/images/2025/02/18/q62Mw.png
https://www.talkimg.com/images/2025/02/18/qmlq3.png

Royal Game Balance (-$3,600 in pending withdrawals that aren't shown)
https://www.talkimg.com/images/2025/02/18/q6Uy9.png

I have heard that the casino may have questionable practices.

A friend of mine experienced difficulty withdrawing funds, as they were asked for additional payment. This seems suspicious.
I agree with your concerns about the closed complaint site. It is concerning that they claim the issue is resolved when it clearly is not.
It is wise to remain cautious and discerning when interacting online, as not everyone has good intentions. Can you give more details to it maybe it's something you can get recovered.

basong212

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