Quote from: Betcoin.AG on August 21, 2014, 05:48:45 PM

Quote from: grinandbearit on August 21, 2014, 05:05:53 PM

current issues:

- no refounds for canceled tournaments
- stucked tournaments
- disconnects/updates while tournaments are running
- no support since days

1. The new WTN partners all are not refunding the shared tournaments. BetcoinPoker.com only tournaments work well. This is a WPN / WTN issue that is being worked on very hard by the WPN and will be fixed soon. As pioneers in this new venture, this is an issue that has caused our players some problems and us of course as well, but we will get it fixed working with the WPN.

2. Stucked tournaments? What does this mean?

3. There was a data center issue at the WPN which caused disconnects for 40% of the people on the network the other day including all WTN partners.

4. No support since days? What is your username? We answer about 100 emails each day and nearly 100 live chats. We will get you taken care of as we do all of our players.

Thank you for your support as we work very hard to deliver a great gaming destination.

nick SITOUT

maybe you should just read my mails and posts on your own forum https://www.betcoin.ag/betcoin-offline

grinandbearit

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