Quote from: Kevlar on January 03, 2014, 07:34:57 AM

I'm trying to figure out why all the excitement about new coins when you CAN'T WITHDRAW! I don't get it. Sad

Yep, using BTER has been frustrating lately. There is zero support (i.e., no hope of getting any response via email). Angry

When I first started using BTER, I thought it was great. The BTER website was very responsive, and trades went through quickly and easily. Then about a month ago some of my deposits were getting stuck in pending and eventually would disappear without ever being credited into my account. The coins just vanished. I requested help, but never got any response. Overall five deposits never arrived (roughly 25% of the deposits I sent disappeared). At the time the value of the coins was over 1 BTC, and at today's value is still worth nearly 0.5 BTC. Over the last month I've sent about a dozen emails providing BTER all the information showing the coins should have arrived (e.g., transaction ids). I even used Google translator to send some of the emails in Chinese, but still heard nothing from BTER.

It's interesting that BTER has closed the deposits for some of the coins. I have my fingers crossed hoping that they will fix whatever the issue is and credit me with all the coins I sent them. But at the same time I'm not holding my breath because I would probably turn blue.

I also have a couple BTCs in BTER right now, but I'm afraid to try to withdraw them.

bandjhughes

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