Quote from: ipnone5only on January 06, 2015, 03:06:46 PM

Quote from: HerrAndreas on January 06, 2015, 11:42:53 AM

Quote from: sgk on January 06, 2015, 05:29:15 AM

That's a pity. It is one of the very few exchanges I have been using. I really liked the interface and the trading engine.

I think if they fail to get around the fiat problems, they should just make it a crypto-trading exchange and dump the fiat support. This way they can better focus on what they're good at.

it´s a pity indeed.
The engine and interface are really of high quality and if I am right about who wrote (/adapted) it it was made by someone with good experience in programming for paymentsystems and trading engines.
but (there is always a big but),
that level of professionalism showing in the technical aspects, was never reflected in the organisational structure (shell in a shell in a shell), their banking setup (qed), or the quality of support (you hardly ever got anything then a standard phrase as reply).

It is still an awsome bot-playground and I would surely recomend it for testing your bots (they even have a seperate "virtual" exchange - how awsome is that?), but when it comes to doing business it is reliability and support if something does not work as expected. And those reqirements are simply not met at all.

As you said,
it´s a pity.

I'm experiencing similar shit but on the opposite side. I use them for exchanging fiat to crypto. So, after providing ALL DAMN POSSIBLE documents (excluding a notarised copy of my underwear) they refused to verify my and said they will not accept any fiat deposits from me. So, I sent my last 1k euro, withdrew my coins (with no delay as always) and that was it.
Can I call them scammers? Definitely, no.
Can I expect more adequate service? Definitely, yes.

Forgot to mention, that with my last chat to support they dropped kinda hint, that they are working on this bottleneck. So we can expect some changes in the near future.