Quote from: mikado1 on January 24, 2015, 04:53:26 PM

I requested a cashout almost an hour ago and still didn't receive anything, there are not any incoming transaction to my address either.
This is my deposit address: 199gCU6qkcke3WWjxXpaPyhocKfoKbhmeM and this address address I requested a cashout to: 16gFDrcvDhAGwXxbw9EVEHRxusBFs5JNJp
My user ID is Encrypter02043. (https://satoshidice.com//user/79bdfef15fffaecd816a9d26075a0ef5) I can even send you an URL of my "profile". The requested amount was something over 0.9BTC.
By the way, when I requested the withdraw I got a transaction ID which I copied to clipboard but when I checked later it didn't even exist.

I really hope you can sort this out.
Thanks

Hello, the transaction id is: 5954facb4ebb2a6fc441b7517a5fe438f9bf839c4a8d032b2989aa5da491df43

I can see that there was several cashouts that took about an hour to confirm because they were not included in the first few blocks. We are considering including a bigger fee in order to make sure that cash outs are included in a block as soon as possible!

If a transaction doesn't appear when you look it up at for example blockchain.info or blockexplorer, it only means that it has not been successfully broadcasted or that they didn't receive the broadcast for some reason. Our software automatically tries to broadcast again if the Bitcoin network didn't pickup the transaction.