Quote from: DirectBet on January 25, 2015, 01:14:29 PM

Quote from: RageAgainst on January 25, 2015, 12:15:30 PM

Hey.. I was making a few parlays some risky ones n some sure shot! N by mistake I sent money to the risky bet twice as I forgot to change the address! Directbet.. Please put a cashout option or cancel option so that e can rectify the mistake! The games hadn't started by then..n the odds were same as well..n I felt helpless as I couldn't do anything about it. Eventually I lost the bet.! Please put a cancel or cash out option! Thanks!

Thanks for your suggestion, we are considering adding such an option.

Meanwhile, if you place a bet by mistake, please notify us immediately by sending an e-mail to support@directbet.eu, and state in your e-mail which bet you want to cancel and which one you want to keep. If you send the request before the start of the game, there is a good chance we will get your e-mail on time and cancel the bet.

There is no guarantee that we receive your request on time and cancel the bet, but we will do our best and you have nothing to lose by submitting a request.

Also, if it's a single bet, you can in many cases place the opposite bet to offset the misplaced bet, then when you write to us request to cancel both bets.

this has happened to me a loot as well..nice to know you guys cancel it. But you guys should keep a cancellation button so that users can cancel their bets without any hassle.