Quote from: Dogedigital on February 09, 2015, 01:09:53 PM

Quote from: johny1976 on February 09, 2015, 10:33:16 AM

Quote from: Dogedigital on February 09, 2015, 05:20:53 AM

Quote from: johny1976 on February 09, 2015, 12:30:44 AM

We are aware of how bad we were at support so we've recently hired a guy who will take care of it and we can focus on our strenghts (developing).
Imrer and me have found out that we have bipolar. You may noticed our swings - sometimes we can solve everything really quickly and sometimes we can't get up from bed and focus on our work. That's the reason why we've hired stable guy who will take care of you guys when we are down.

About recent script issue:
You may noticed our demo site was working without problem but some people had problems with js or/and deposits. We've find out mistake was in installation script.
Atomdice - we've sent you new package, Oldschool - we've reinstalled the whole server.

We're currently focusing on new version with investment option.

Hope this cleared up some things!

Johny

*Note - If this gets deleted, I will start a new thread about these scripts

1 - Does your support guy take care of things by deleting anything remotely close to fair criticism?

2 - What does "we have found out that we have bipolar" exactly mean? Did you both just get recently professionally assessed by a doctor?

3 - Will you finally develop the script in the nearby future where you can actually guarantee for more than just the selling price of 1BTC that it won't get hacked and have all the bankroll stolen?

I for one am rooting for a well polished and successful product being one of your customers, but having one of my posts deleted for absolutely no reason is starting to doubt the professionalism of your team.

Let's see how your 'stable' support manager handles this.

We're sorry for deleting your post in our CoinJack thread, actually we did have a reason - we needed to reserve first post for FAQ and the only way to achieve this was to delete your post. It was only suggestion post, so we thought it won't cause any problems.

1 - No
2 - http://en.wikipedia.org/wiki/Bipolar_disorder
3 - The code is fully open, you don't have to trust us. Or do you suggest something better?

Johny

1 - Fair enough.

2 - I know exactly what Bipolar disorder is. What makes you believe that you both have it?

3 - The code being fully open doesn't mean that we don't have to trust you. I'm not at all worried about some possible backdoor as I don't believe you'd do that. What I'm more concerned about is weak coding and security vulnerabilities. Since there are several copies sold, I think that a 1BTC (refund only) if the script is busted is really an unfair guarantee as people who are actually serious about your product will have more than that 1BTC invested into the bankroll.

2 - Sometimes we are unstoppable but other times we simply can't face reality. We have also history in our family but I don't think it's the point here. Point is we accepted our weaknesses and find somebody who can cover them.

3 - People can try to hack our demo for example or review the code. What is your suggestion how to handle that?