Quote from: SurReality89 on February 27, 2015, 08:01:15 PM

Quote from: TippingPoint on February 27, 2015, 06:33:25 PM

It took me almost 2 hours to solve my reset problem. The emails (4 of them by the time I found them) were in my Spam folder. Right where SwCPoker said they might be. I was looking somewhere else. Many people had the same thing happen, so make absolutely sure that you have looked in the Spam folder.

Other clues are, did you see a message box that says something like "A reset code has been sent to your email address"? If you saw that, then the email was sent by SwCPoker, so the possibilities include

it was blocked by your email Spam filter
you are checking the wrong email address
you entered the email address incorrectly at the old Seals site

Establish email communication with support, remain calm, post your solution. It is still early in the process.

I would like an Android app, but I will take it one step at a time.

i just cleared my entire block list so nothing is being blocked my hotmail, went back and had code sent. message says sent. got nothing. repeated, same lack of result.

A user above did mentioned, that it went to the spam folder. And it was from support@swcpoker.eu , not sure why did it go directly to the spam folder.