not solved yet, i deposited 5426 mbtc and insted of geting 5426+10% bonus i got 4883,6 + 1004 bonus, and they told me first it balances out, but i told them that bonus cant be the same as regular deposit, because i bet differently with bonus than i do with regular deposit.... after that they cheanged the story and said my account was credited correctly: 5426 +150bonus +392 bonus, and i told them that they are wrong, and got the proof, a ticket showing my won bonuses at the amount of 1004 mbtc (just bonus) so i told them how is it posible that i got a 1004 bonus winning ticket if they say i only got 542 bonus....
http://imgur.com/4GGSTzMread both chat logs, its interesting