Quote from: ikalin on March 02, 2015, 04:48:16 PM

not solved yet, i deposited 5426 mbtc and insted of geting 5426+10% bonus i got 4883,6 + 1004 bonus, and they told me first it balances out, but i told them that bonus cant be the same as regular deposit, because i bet differently with bonus than i do with regular deposit.... after that they cheanged the story and said my account was credited correctly: 5426 +150bonus +392 bonus, and i told them that they are wrong, and got the proof, a ticket showing my won bonuses at the amount of 1004 mbtc (just bonus) so i told them how is it posible that i got a 1004 bonus winning ticket if they say i only got 542 bonus....

http://imgur.com/4GGSTzM

read both chat logs, its interesting

Your account was credited and you have received the %10 bonus. We had to credit all accounts manually on that weekend and there was a diaparity with the balance and bonus shown (in the picture you are showing). However YOUR ACCOUNT WAS CREDITED WITH THE RIGHT AMOUNT AND BONUS as displayed in your account movement. You have tried to take advantage of a display error on the home page showing your balance and bonus, but it did not go as you hoped. We have explained that to you and you know your account was credited with the right amount and the right bonus amount. You are trying to get something from us you do not deserv. Posting on forum here and trying to put pressure on us will not work. You are perfectly aware that you have been credited with the right amount and bonus.