Quote from: bit79 on March 08, 2015, 09:31:15 PM

I am a little but surprised/confused when I read this. Your first message - "the national health card that is an ID in Europe". I am in Europe, and I don't know what a national health card is? But I do have an ID card - and it is not called a national health card. I used OKPay a lot before and I did not have many issues with them. (some payments that were delayed and some orders that failed - but that was always resolved to my entire satisfaction)

I would advise you to check with a lawyer and/or to file a complaint at your local police station. From my experience, they start being quite knowledgeable about cryptocurrencies and internet scams, and of good advice.

I wish you good luck recovering your funds!

Thank you for your advice, I think I have not explained well what documents were sent, sorry.
I sent: passport, utility bill, health card ( it's called gesundheitskarte or european health insurance card ), another official ID ( national ID card or drivers license, not sure which was sent because it's been some time already and I can't access my okpay account to confirm) photo with ID and OKpay account in hand, notarized and apostiled copies of passport and utility bill. Funds were received from a verified okpay exchanger and were going to be sent to another verified okpay exchanger.
I had worked with these exchangers for long time and okpay can see it in my history also. There was no issue created by me in my entire okpay client history.
The problems started when Money were left for 2 months in my account before trying to send it. This type of action is typical to selective scammers.
As mayax also advised it's best to wait for mayzus answer on the situation, probably they can clarfiy it. It is kind of scarry now, knowing that my money are with an unlicensed firm and if Mayzus would not intervene would make it scarier for members trusting the funds with a company that can go away so fast and almost no chances of recovering money. If Mayzus steps in it would prove there is still hope and trust in okpay, since when okpay changes their own terms and conditions and ignores International Regulations, you know there is a place that can understand your situation and fix it.
I think that my situation puts to test okpays' credibility in front of their customers.
All I can do for now is wait for mayzus to answer.
Thank you for your good wishes.