Quote from: gazaigh3eiYi on March 11, 2015, 11:56:18 PM

They are document scammers in my opinion.

To verify my account I've chosen my drivers license - uploaded address proof & DL scan. Then waiting and waiting and I've got this response:

Quote

Me: I've provided my driver's licence

OKPAY Support:
Hello, thank you for using OKPAY Services!
For additional verification purposes you need to Provide an ADDITIONAL identity confirmation document.
Thank you for cooperation

So I was like WTF OMG? If they *give* me the choice to upload EITHER DL OR ID card OR passport, and now they change the rules. Finally I agreed to upload my passport scan (I do not feel safe with that, too much ID!).

So finally the verification went through and I was testing what I can do with this wallet, I topped up BTCe and then received small quantity back. Then I tried to apply for the prepaid card, but realized the application was blocked because I've received from BTCe - what a crap is that? After long conversation they finally explained you can EITHER have a card OR receive funds from BTCe - mutually exclusive. (sending funds to BTCe seems to be no problem). What a bad and deceptive service is that............ Kiss

So, I cleaned up my account to have 0.00 in the wallet and started from scratch - my funds went to BTCe to have 0 "dirty" USD in the wallet. Then I topped it up again with "clean" USD - and tried to apply for the card. Then they started to scam me for NOTARIZED copies of documents - WTF is that? They even do not have an address of them own given on their page - you even do not knwo to whom you are talking. Their domains and info are using anonymizer service to hide the true owner of the domain. So basically you have no clue to whom you are talking to.

here is the conversation:

Quote

OKPAY Card Order XXXXX received.
Comments

OKPAY Support:
Hello, please note due to increased number of documents theft and creating counterfeit accounts we have taken additional security measures for accounts safety. Bank needs to send notarized copies of passport and address proof document to Prague, please inform us do you agree to send them or would like to cancel card order? Thank you

ME:
Hm, but this will take lot of time right? I do not understand why you always change the rules - I've already sent you more documents than originally necessary - my drivers license and my passport. I can send you a scanned copy of my passport with notary legalization stamps - that means that I went in person to notary and they checked my passport physically.
I could only send notarized documents directly to the bank but not to OKPAY - since I do not agree to send notarized documents to third parties - who assures me that okpay is legit for example?
Or I can send you a copy of my contract to rent my apartment (it is on my name and name of my fiance). Or I can send you a photo of me with my passport. Or you call me on my telephone in German language. Or... I don't know?!
How should we proceed?
I never had such complications to just get a _prepaid_ card (means I cannot spend more than I charge onto the card).

(silence)

ME: (again)
call me please on my landline in German language NOW: XXXXXXXXXXXXXXX

OKPAY Support
In this case if you can ot send requested documents to Prague office we have to close card order and return you paid amount. We are sorry for inconvenience. Thank you

So, I even offered them I'll send my documents directly to the bank issuing the card - which should be ok. But what the hell should I send NOTARIZED copy (that can be used to open bank accounts etc in my name by them etc) to OKPAY who even does not want to provide THEIR address on their own site? For me it is a total document scam.

I'll report them to FBI for document scamming and the local consumer QC (when I find where is their registered office really).

If you have experienced similar problems, you can fill an online complaint here against them, if you believe you were scammed:

http://www.ic3.gov/complaint/default.aspx

I'll research their legal offices and will complain to consumer protection bureau in their country too.
Guys do not hesitate to go for that . you can only win! Go FULL IN and lets see their poker face - they have no cards in the hand I tell you. Otherwise they would tell me "ok this is the bank that will issue your card send your documents to bank XXXX,YYYY".

my opinion.

Hi,

Well the issue is that even sending them official documents, notarized and apostiled as they request ( prior to doing bait and switch ) will get you nowhere. I have gotten confirmation even from an official Ministry but they decided to ignore:

Post from another thread:

I GOT THE FIRST OFFICIAL ANSWER REGARDING MY APOSTILLE SITUATION:

I have ommited the countries and full names but I can show the original email if someone needs confirmation. It originates from the Ministry of Foreign Affairs in Y ( the country where I was asked to send the documents )

Hello Mr P R,

In reference to your email, I wish to convey to you the following
information:

1. If your documents have made apostile in X you can use them in
Y.
2. To check the number of apostile should contact the X authorities
responsible for apostile.

Best Regards,

P E

OFFICIAL PROOF ONE OKPAY IS CLEARLY A SCAM BECAUSE THEY LIE ABOUT THAT INVENTED REQUIREMENT OF A CERTAIN COUNTRY !
MORE TO COME AND WILL POST ALSO STATUSES OF LEGAL COMPLAINTS AGAINST THE COMPANY !