Quote from: arallmuus on March 18, 2015, 02:57:39 PM

Quote from: stonehedge on March 18, 2015, 02:38:18 PM

Quote from: factor280 on March 18, 2015, 02:10:54 PM

I had a bet I placed right before site went down that was refunded to me. So that is a decent sign.

Lucky you. They didn't refund any of the bets I made when the site was down at the weekend.

In fact, they sent me an email yesterday saying that it isn't possible to refund bets when the site is down and said that they would never do so because it would stop Directbet being provably fair Huh

I think your case is a different case which yours is a bet on direct dice and while factor280's was a bet on sportsbook and here is their explanation about it

Quote from: DirectBet on March 17, 2015, 01:34:43 PM

We don't refund Direct Dice bets that are sent while our system is down because doing so will break the provably fairness by allowing us to selectively accept bets, and this will be extremely unfair to you, the players.

Thanks for that, well spotted.