Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
picobit
on 18/03/2015, 20:29:32 UTC
I broke my phone. Completely. So I can enter correct login and password, but I am requered to enter google code right after that. Which I cannot do. And I cannot set up 2fa on my new phone because i cannot log in. I can recieve messages and calls at my phone number registered at Bitfinex. I have full access to my email. I even successfully changed password, received it to my email, but still couldn't login because of 2fa.
Please help ASAP, my stop loss is too low.

A piece of advice, not to helluvaname, for it will not help him now, but to everybody else: 

Save your Google Auth codes when you set up 2FA, it is only a question of time before your phone breaks.  If you did not do it, disable 2FA now and reenable it right after, this gives you a second chance to save the key.  The problem it that it has to be slow and tedious to work around a lost 2FA code - there would be no security in it if the hacker could just hack your gmail account and write to support.  Some sites have a policy of waiting weeks before giving access if you lose 2FA!