Quote from: Karartma1 on March 27, 2015, 03:51:05 PM

Quote from: Betkurus Support on March 26, 2015, 08:41:10 PM

Hey guys, we really appreciate your opinions. However, there are customers who provide documents proving their residence in white listed country but actually they live and play (using proxies/VPNs) from black listed countries. We will continue to show zero tolerance to these customers.

Betkurus is committed to sustainability of bitcoin gaming. We are here to stay and will not undermine this industry.

Wait, are you telling that they provide fake documents? If that's the case you are right.
But if it's real documents then what's the problem here? You are ok with KYC rules, so you shouldn't ban them for using proxies. How do you know they live in blacklisted countries when they already provide you real documents in whitelisted country? Your message brought more confusion here. Please enlighten us.

It is part of responsibilities of our Security Team to detect customers using/trying to use our services from restricted locations.

Okay, I will enlighten you .... point of consumption is important. If it is in blacklisted country, customer will have his account closed and all winnings from his activity there seized. How our Security team reveals point of consumption is something I will not comment here.

Just wanted to share one main principle in law - Ignorantia legis neminem excusat. It is customer's responsibility to read carefully our Terms&Conditions.