Quote from: Ente on March 30, 2015, 10:38:26 AM

Quote from: Timetwister on March 25, 2015, 01:31:06 PM

I miss the support stuff in this thread, at least for commenting announcements or something. Or do they post somewhere else?

The third designated community support guy stuck his head in here some time ago. And never was seen again.
The second one at least tried a few times, talking about "a huge faq is in the works".Support here went downhill when Giancarlo moved along.

Sad. One would think with more success, more marketshare and more (relative and absolute) fee income BitFinex has, they could hire at least a part-time support guy watching this thread and possibly reddit+mail? Maybe the situation is better on the other channels - but come on, we have 5589 posts and 358527 views in this thread!

Ente

I'm quite worried about the security of my funds on Bitfinex, and that's why I don't deposit more, while the return for lending money is quite high nowadays. I'd feel better if I saw them usually posting here, like they did in the past.