still no answer to my mail after 1 week

i want my account back !!!!!!!!
We are re-working our recovery protocol to allow users to set an email soon and recover via a form. Currently we get hundreds of emails that essentially say "hey this is my account give me my password". If your account has no balance which appears to be the case it's best to simply create a new account, otherwise you'd need sufficient evidence such as IP's, signed primary depositing addresses etc.
Over the past two months we've mainly been hard at work on security/performance related issues, we are finally transitioning into features.
Why "Roll Dice button" is very slow compare to "Auto betting"?? There's delay in roll dice button fix this bug. I'm tired waiting to see the result and 2-4 seconds delay.
There is actually a problem with your internet connection, while using normal betting, when you click roll, your request to roll will be delayed due to your connection, after 2 seconds, server read it to roll and roll the dice, and while you use auto roll, this doesnt applied, so that you got a faster bet
I don't think you're right at all here (or I misunderstand you completely). When you're using the auto-bet, your browser is sending bets to primedice via your internet connection (using javascript), there's no skipping connecting to the server (as far as I know). The user might experience all sorts of the things that slow down the experience one way or another but there's no way to bet on primedice without sending your bets.
I see, i might have been wrong with my theory but it could be due to the latency, I somehow read this in moneypot's thread and here is the explanation about latency and I find this could be the issue of the slow bet
Speed doesn't matter as much as latency for things like this. The main problem with high latency is you try cashout at 1.2x and the server doesn't recieve the message till say 1.4x. Normally this isn't a problem, and you'll make more than you intended (an extra ~17%) but about ~17% of the time, you'll end up crashing. So even though it basically works out the same, I highly recommend using the "Auto Cash Out @" feature exclusively, where latency no longer matters. =)