Quote from: LongAndShort on April 15, 2015, 02:52:06 AM

Quote from: Searing on April 15, 2015, 01:08:36 AM

Quote from: LongAndShort on April 14, 2015, 08:18:56 PM

Quote from: Hunyadi on April 14, 2015, 03:06:24 PM

Quote from: Prelude on April 14, 2015, 02:04:06 PM

What kind of turn around times have you guys experienced lately with Titan cube RMAs?

+1

Mine broke about 3 months ago but i talked to Keith and decided i'd wait awhile until they were not so busy. I received mine back 2 days ago for a turnaround of under 2 weeks.
Get the word out because i think most people are a bit scared to RMA. I found it fitting to ask how busy they were and he answered honestly so that helped me alot with my choice of timing.

Quote from: notthematrix on April 14, 2015, 01:27:46 PM

Quote from: Hunyadi on April 14, 2015, 01:22:30 PM

Quote from: notthematrix on April 14, 2015, 01:17:13 PM

Quote from: cryptodevil on April 14, 2015, 11:02:06 AM

Quote from: mishax1 on April 14, 2015, 10:27:30 AM

Oh god, do they just stop working even after all the firmware updates ? who else experience this ? can't believe they sent alpha state miners for 10,000$

Careful, you'll invoke that twat notthematrix to start posting his sermon about how everybody who complains about KnC is an idiot who isn't deserving of KnC's love and how he took a gamble and won while everybody who didn't win is an asshole who took a gamble and lost so, you know, stfu dumb bitches . . .etc. etc.

exactly you r getting it.
Its just like the insiders of banks...
https://ipsofactodotme.wordpress.com/2015/03/05/dit-kan-niet-waar-zijn-this-cant-be-true/
if yoiu are not tech shavvy , you are a muppet , and muppets sould not take the gamble , but if you can replace a beagle bone black , its quite easy to restart the miner , go for beagle bone black rev C (for neptune) and you can find how to re-flash it in previous posts....
if done restore the settings and you are online again.

Re-flashin is not a problem. The problem is, it doesn't work.

what Does not work?

.... The beagle bone , the board youy cant see the cubes etc .... no electicity etc etc ,, so thats what you have to check.....
I did the same.
you can RMA it only if cubes are realy broken.
but for the board its easy to fix.
make a puic of the controler board so people can see what Micro computer is on it.

@cryptodevil Spot on! +10

@notthematrix

well...i've sent 2 emails to them on returning a cube quickly with 1 bad die (have 2 cubes with 1 bad die each) no replies...sorta gave up...last i heard they will not fix a cube with only 1 bad die so probably a moot issue...but not even a spam bot reply that they got my emails zippo

i suppose i should try again...now that at least you SEEM to have contacted them

oh the above emails were the last 6 weeks so the last one was like 2 weeks ago

guess i'll try again..been awhile since keith told me to bug off will be like old times on the knc forums

Yeah if you are getting 300mh abouts then they probably don't recognise it as an issue, who knows..Just a guess.

For your information, i lost a significant amount of hash due to dead dies.

well knc support seems to be real speedy now..then again if you never reply you never have an issue with shipping speed.....probably won't bother to send them a 3rd email.....hard to 'waste' all them little data bits don't ya know ..if they are not gonna reply