Quote from: McKinley on April 24, 2015, 10:44:47 AM

On previous refunds for Bitcoin Miners KNC choose to pay back the amount written on the invoice.
If they now choose to do this differently, it looks to me not only as unserious business, but systematic fraud.

Interpreting the law the way the business can choose what to refund, any business could offer a "dream" product. Then wait for payments in other currencies. And some months later, compare the exchange rates and decide which currency to refund - whichever is worth less.

After some mails exchanges, they finally accepted to refund the amount invoiced.

Quote

Hi,

We have spoken internally about this while we are careful to follow the Swedish law at all times. We will in this case refund you the btc amount based on the USD rate on the day of the refund. Please note that this applies only to Mini-Titan orders, that have been cancelled by us due to shortage of parts.

We have in the past stated on our website that all refunds for Neptune miners were based in USD, while this was never the case for the Titan products. As we ourselves are cancelling the batch of Mini Titans, we have taken the stance that all Mini Titan customers in this batch, regardless of how they paid, will be refunded the purchase price of USD.

We are sorry that we could not deliver the Mini Titan and we will process the refunds accordingly as quickly as possible.

Please provide your bitcoin wallet address for the refund to be sent to.

Med vänlig hälsning | Best regards

Keith Gurnett

Kncminer
www.kncminer.com
Office: +46 8559 253 20

Logic wins finally, I really hope the people waiting for their never-coming bonus Titan will find a acceptable agreement with Knc
Good luck to you all