Post
Topic
Board Web Wallets
Re: Official Xapo Service Discussion
by
zx81
on 26/04/2015, 19:55:30 UTC
Deathwing i have write to the support, for the same more times later, but not reply.

Send my ID for use a wallet online not is possible, i can understand for request a credit card, but no for send BTC to another account


I have registered Xapo a few months ago. I wanted to use after seeing the "vault" but apparently you need an ID verification to "SEND" any amount of bitcoins you have in the wallet, i did send some of my info but it got declined. (wut) I wrote a message to Support, no replies since then.

Please look into this.

-DW

I am astounded that I can't withdraw my own coins. The two options given were supply confidential info or request an account closure. I'm opting for an account closure. I too have emailed support -- and hoping for a prompt response.