Quote from: zx81 on April 29, 2015, 05:10:10 AM

Quote from: zx81 on April 28, 2015, 07:46:21 AM

Quote from: zx81 on April 26, 2015, 07:55:30 PM

Quote from: rodrigobitcoin on April 13, 2015, 05:31:41 PM

Deathwing i have write to the support, for the same more times later, but not reply.

Send my ID for use a wallet online not is possible, i can understand for request a credit card, but no for send BTC to another account

Quote from: Deathwing on April 13, 2015, 08:45:06 AM

I have registered Xapo a few months ago. I wanted to use after seeing the "vault" but apparently you need an ID verification to "SEND" any amount of bitcoins you have in the wallet, i did send some of my info but it got declined. (wut) I wrote a message to Support, no replies since then.

Please look into this.

-DW

I am astounded that I can't withdraw my own coins. The two options given were supply confidential info or request an account closure. I'm opting for an account closure. I too have emailed support -- and hoping for a prompt response.

It's been over a day now, Xapo has posted here, but still no word from support. Still hoping for a quick response though.

How many days has it been now? Not sure. support doesn't seem to be prompt.

Send me a PM with your email address registered with Xapo.