I wanted to give my reply at least a couple days to see, what ASICSPACE would come up with. As expected nothing, as they can and do no not contribute in any way with resolving the situation or the detailed technical analysis. They even could not as they have no longer access to any machine at all.
This customer's miners did receive damage, the cause is still being investigated.
This is correct along the line, that the investigation is not done by ASICSPACE, as they lack the competency to do so. This is done by Toomim Bros. to whom we have relocated the equipment. They have all the means and skills required to do so and work in close relationship with Bitmain to do the detail root cause analysis. One thing is at this stage however undoubtful: The reason is excessive heat.
ASICSPACE staff did not manually do any such thing, and we are working the the developer of our management software to see if is at all possible that it could have changed that setting.
So, lets conclude: If ASICSPACE did not do this, then it must have been someone else from outside ASICSPACE. This means, that ASICSPACE does not rule out that other people than ASICSPACE staff have access to their customers equipment. Interesting.
Well, as it could not have been us, the customers, as we did not have any remote access to the machines at all we are talking about a Third Party here, that is probably living under the floorboards of the datahut and comes out at night to fiddle with Antminers. One possibility.
Or, it could have been due to the lacking technological skills of a yet unknown software developer who is probably called by the name Chuck the Chimp, that the software tools are faulty in a way that they distribute wrong settings or cfgminer profiles.
However, even after two days of investigation, ASICCRAP has not been able to come up with an explanation.
Other than that however, ASICSRAP has meanwhile come up with a new twist:
- they pretended to have found a buyer, who would buy all our machines in their current state for the money we paid for them. Of course, 24 hours later that buyer vanished.
- they now claim, that we did not pay for energy in advance ("if you closely look at the contract") but for maintenance for our machines. As if it would make a difference, which service you did not deliver and get paid for.
Thanks to the contributions of the community though, we are getting a more and more complete picture of their mode of operations, that we are putting together piece by piece to prepare for the big take down.
Stay tuned to learn about interesting topics such as setting up miners to mine into ASICCRAPs pools instead of their customer ones.
We'll update this thread after our investigation.
Robert
Well, lets see who has the more interesting updates

Maybe we should start a countdown until ASICRAPS ultimate downfall.
When you think about that topic then there is a third explaination. What if a competitor sends some miners there and knows they will break because they are changed that way?
The same might go for a scammer who wants to dump useless miners that way in the hope to get a refund.
Of course then a new account would be used for the accusation. Of course there are other explainations for a new account too.
So in fact there is one possibility more than you claimed. Its no accusation, this came only up when reading that topic.
So the miners arent there already and you expect them to find out the problem themselfes? I guess they would wait for Toomim Bros right?
And you claim the rooms are not vented. If the temperature sensor isnt working and the chips overheat then all the fresh air around it shouldnt be able to change anything. So if the temperature sensor was deactivated then this wouldnt have to do anything with proper cooling of the hosting room, am i right? I dont know the type of miners though.
Might be your anger that you write that way. I expect that some of it will flow my way now though i dont accuse, i only say there is another possibility. So maybe you should wait about what the investigation shows.
What kind of miners was it? Did you run them by yourself before or did you buy them from someone and let them send there?