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Well I was a away from home today and my internet went down. When I got back home it was up and running and the miners were acting funky. I powered them down and they all came back up right, but the S5 didn't. I noticed I am stuck around 500 to 600. I'm going to go through the steps, but anything upfront would be greatly appreciated. Miner was running fine up to that point of the internet going down. The second chain is completely dead. Thanks in advance.

Here is a guide for PCB: https://bitmain.zendesk.com/hc/en-us/articles/204875015-How-to-diagnose-S5-hashing-PCB

I would use that first to make sure it looks good hardware wise. It is not bad to check it anyways.

And here is a guide if it does seem to stick around 500-600 area after: https://bitmain.zendesk.com/hc/en-us/articles/203559969-My-S5-hashes-at-about-600GH-S

Please let us all know if that works for you! Best of luck.

Unscrewing the screws for the board, i notice a stripped screw head.

Is it stripped to point you cant unscrew? I don't want you to do any damage.

If we cannot go through PCB guide I would go to other guide: https://bitmain.zendesk.com/hc/en-us/articles/203559969-My-S5-hashes-at-about-600GH-S

It is more software then hardware. But it's worth trying it.

It's a stripped screw and I don't want to damage it. I was able to move the PCB and check both boards individually. I have a dead board, and 1 chip dead on the other board. It also isn't hashing. This is not a good day. 10 miners and this is the first miner to do this. ARGGGGGG.

What are the next steps?

Do you know if it's still in warranty? Did you buy direct from Bitmain?

Next step you will need to contact Bitmain Warranty. They will have to help as far as parts. Below is the ways to contact them:

There is webpage:
https://bitmain.zendesk.com/hc/en-us

Skype:
BitmainEnglish

And email:
support@bitmain.zendesk.com

Just over a month old. Straight Bitmain. I'll go to the site now.

Thats good news mean still in warranty. They have some great support I'm sure will take care of you.

Any ideas or trick to remove stripped screws? Of course the last screw has to be the stripped one.

get tap and die kit . those kits remove screws but like some one said it destroys the screw and you may need to re tap the hole to a bigger screw depends on how care full you are when you remove it and how bad it was striped in the hole .At least that was what it was called a long a time ago it may have another name now . i haven't used a kit in a few years .